Deaf Abuse Advice
SignHealth is excited to launch our new helpline live chat in British Sign Language, called “Deaf Abuse Advice”. You can see it on the bottom right corner of this screen.
Previously, people could contact our Domestic Abuse Service by text or email, but now we’re introducing direct access in BSL, making it even easier for you to get support.
It’s open to anyone, no matter how you prefer to communicate.
If you’d rather type and not show your face, that’s absolutely fine. We want you to feel comfortable and in control of how you reach out.
How to find the helpline and use it?
Let’s take a quick look at how it works and how to find it. It’s easy, quick, and confidential.
Step 1: Go to the SignHealth website (our homepage).
Step 2: Click on a Domestic Abuse page.
Step 3: You’ll see an icon in the bottom right – click on it.
Step 4: Before you start chatting, you’ll see a quick consent box.
Just tick to agree, this means we can keep your information private and safe.
Step 5: Then click to start chatting in BSL with a trained advisor.
More information about the helpline
Our ‘Deaf Abuse Advice’ Live Chat is for anyone experiencing domestic or sexual abuse, including deaf, deafblind, hard of hearing, women, men, LGBTQIA+ individuals, and people of all ethnicities, aged 16 and over.
Deaf Abuse Advice is open Monday to Friday, 9:30am to 4:30pm.
If you message us outside these hours, you can leave a message, and our staff will get back to you once we’re open again.
Our live chat is safe, private, and here for you.
You are not alone.
Information
BSL resources and short films about topics related to domestic abuse
