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Closing Date: 13 July 2022

Location: Home based/flexible  

Whilst we have core hours of work, we are flexible regarding working patterns and hours of work for the successful person 

Salary: £28,000 per year (FTE) 

Hours: Full time, 37 hours per week 

As part of the newly created Governance, Planning and Evidence team, this role is key in acting as a single point of coordinator for interpreter bookings across the Leadership team at SignHealth as well as developing clear guidelines for bookings.  

You will schedule, assign and process all requests for BSL interpreters and other access provisions to meet the needs of a diverse, professional Leadership team. You will also coordinate all Access to Work (AtW) claims on behalf of the Leadership team so we really need someone who has previous experience in this area and is able to use this experience to make the whole process run as smoothly as possible.  

Other duties include coordinating with external agencies for interpreter booking requests, maintaining the interpreter diary to ensure all bookings are up to date/processed, processing all invoices received regarding interpreter bookings and overall responsibility for fostering, developing and maintaining effective working relationships with internal and external stakeholders.  

You will have excellent IT skills including all Microsoft products, highly effective interpersonal skills with a strong customer service focus, the ability to work under pressure and adapt to change, a clear understanding of confidentiality, be a good team player with excellent writing and organisational skills as well as a high level of accuracy and attention to detail.  

At SignHealth, we are committed to promoting and celebrating equality and diversity throughout our organisation, our successful person will also possess this ability. You will ideally have some knowledge or understanding of BSL or Deaf culture, however this is not essential. 

Why choose SignHealth?

We are a passionate Deaf-led charity with great benefits. 

We will work alongside you during your career with SignHealth to maximise your full potential with Training and Development to help you become the best you!  

You will receive an in-depth induction to give you great insight into our charity and what we do and what role you will play in helping SignHealth deliver its mission. 

Wellbeing is the heart of everything we do! It’s not just about the people we support, your health and wellbeing matter too. 

Being a SignHealth employee you will receive: 

  • 25 days annual leave, pro rata for Part-time staff 
  • 2 Wellbeing days per year, pro rata for Part-time staff 
  • 5 days per year of paid Study Leave 
  • Long Service Annual Leave Rewards 
  • DBS Certificate 
  • Sick pay 
  • A generous defined contribution pension scheme, we pay 6% after successfully passing probation 
  • Eye Care Vouchers 

Let’s get you onboard to start your SignHealth Journey!

If this sounds like a position you would be interested in, we would love for you to get in touch. We positively encourage applications from Deaf people and we will support all applicants along the journey of our recruitment process. 

To apply for this role, please send a copy of your CV and a covering letter to vicki.smith@hrdept.co.uk.  

For this post, the following checks will be carried out prior to employment: Enhanced DBS Checks, Satisfactory reference checks, receipt of employment references which cover the last 5 years and right to work checks.