Role: Therapies and Advocacy Administrator
Salary: £28,013
Location: Remote with some travel for occasional meetings
Hours: Full time, 37 hours per week
Contract type: Permanent
Closing Date: 14 May 2025
SignHealth are a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Do you thrive when working closely within a team?
Do you have previous experience working within the healthcare sector?
Here at SignHealth we are currently recruiting for a Therapies/Advocacy administrator to join us in ensuring that our clients receive the therapy/advocacy they require. We are looking for a multi skilled individual who is dedicated, compassionate, highly organised and who enjoys working as part of a reactive team.
As an administrator you will undertake a range of duties which may include setting up initial assessments and future appointments, applying for funding, handling a variety of telephone calls/emails/text messages in which you may be the first point of contact for our clients in need and ensuring the information collected meets data set standards of accuracy. You will be liaising with Health Care Professionals, commissioning bodies, social services and the general public.
Due to the nature of this position you will need to understand the importance of sensitive data, GDPR regulations and have the ability to use your own initiative when answering queries, organising and prioritising your own workload when working alone.
You will be based at home, therefore you will be required to have suitable confidential home work space. Travel to team meetings 4 times a year is also required around England.
If you have knowledge of the NHS talking therapies services, safeguarding, adults at risk or adults in crisis under your belt this would be helpful too– but not essential.
We welcome applications from those who are currently working for or used to work for ICBs/ GP surgeries and clinics or clinical Corporate and private health care provide
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
If this sounds like a position you would be interested in, please apply today! All applications to be sent to sseaton@signhealth.org.uk
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: Enhanced DBS checks, Right to Work checks, satisfactory references and Medical Health clearance.
SignHealth do not hold a sponsorship licence. If you require sponsorship to work in the UK then unfortunately we are unable to consider your application.
