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Lucy Warnes

Chief Executive

Lucy was promoted to Chief Executive at SignHealth in February 2025, after joining SignHealth in 2022 as a Director. As Director of Engagement, she was the strategic and executive lead for fundraising, business development, communications, campaigns, policy and public affairs at SignHealth. Lucy brings 30 years’ marketing, engagement and fundraising experience, having  worked for various causes including disability, animal welfare and international development.

Lucy is a deaf BSL user, so brings lived experience as well as professional expertise. She is passionate about delivering greater impact and creating change to end barriers to health and wellbeing for deaf people.

LinkedIn
@lucywarnes.bsky.social

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Helen Couling

Helen joined the SignHealth team in September 2024 and is responsible for the portfolio of support services within Operations. With extensive experience in social care, sensory services, and rehabilitation, Helen has a keen focus on promoting independence and achieving positive outcomes for individuals and is our Designated Safeguarding Lead.

As a values based leader, Helen leads with care and is committed to improving the standard of support available for individuals within the deaf community to ensure there is access to high quality, equitable and responsive health care and support for all those who need it.

Chief Operations Officer
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Sarah Daniels

Sarah joined SignHealth in July 2024. Sarah has over 25 years’ experience in People and Organisational Development roles and has had Director of People roles at RNID, We Are With You, the Nursing and Midwifery Council, Marie Stopes International and the Stroke Association. Sarah leads the People and Culture team and is responsible for the development of SignHealth’s People Strategy and working closely with staff to ensure SignHealth is a great place to work.

Chief People and Culture Officer

Thandi Mtetwa

Thandi joined SignHealth in January 2023; she has over 15 years of experience across a broad range of charities and non-for-profit organisations.  At SignHealth she is responsible for strategic development of our finance department and transformation programme. She brings her pragmatic approach to solving problems and vast experience in driving organisational development. 
Linkedin 

Chief Finance Officer
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Laura Starr

Laura joined SignHealth in September 2025 as Chief Development Officer. In this role, Laura drives the department to increase sustainable income from diverse sources, deliver strong and effective engagement, and influence key stakeholders to create long-lasting change in ending deaf health barriers. 

She brings over 17 years’ experience in fundraising, philanthropy, strategic partnerships and development across sectors including health, international development and disaster relief. Her strategic vision and collaborative leadership have helped organisations grow sustainably, expand their impact and strengthen stakeholder relationships. 

Raised by two Deaf parents and hard of hearing herself, Laura has a lived understanding of the barriers the deaf community faces in accessing equitable healthcare. This experience has shaped her values and drives her work at SignHealth to build partnerships and resources that deliver lasting systemic change. 

LinkedIn 

Chief Development Officer
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Amy Appleton

Amy joined SignHealth in January 2023 and has over 10 years of experience in business development and fundraising. At SignHealth, she is responsible for leading the business development team to secure contracts and commercial income for SignHealth’s services. Amy also leads the fundraising team to grow income from donations to ensure that SignHealth can continue to deliver and increase health services and campaigns for deaf people.   

Amy Appleton | LinkedIn 

Associate Director of Income Generation 
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Kathy Boardman

Kathy joined SignHealth in May 2025. She has extensive experience at working in Leadership positions in statutory youth service, and third sector services nationally delivering on Children Missing from Home, Child Sexual Exploitation and Domestic Abuse services.  Kathy more recently lead National Rehabilitation and Regulated Care Services for Visually Impaired and War Blinded ex-service men and women, based in Wales. Kathy works within the operations team at SignHealth, to ensure high quality, safe and compliant services. 

Associate Director of Quality Standards
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Nicholas Gregory

Nick joined SignHealth in Sept 2022. He has over 15 years of experience in various finance roles across charities and non-profit organisations.  

At SignHealth he leads strategic financial planning and performance reporting to ensure SignHealth’s long-term sustainability. He drives data-led decision-making, operational excellence, and continuous improvement across the organisation. As a deaf BSL user, Nick is passionate about empowering the deaf community through SignHealth’s work. 

Associate Director of Finance and Performance

Bryony Parkes

Bryony has been at SignHealth since February 2021 and first joined as Business Development Manager before moving into the role of Head of Children and Young People. She led the development and launch of our new Children and Young People strategy which included implementing SignHealth’s first Young People Advisory Board. As a deaf BSL user, she understands the vital importance of marginalised communities having meaningful opportunities to influence decisions that affect them. At SignHealth, Bryony leads our delivery of Psychological Therapies and Advocacy, Domestic Abuse, Children and Young People. 

Bryony Parkes | LinkedIn  

Associate Director of Support Services

Philippa Wynne

Philippa joined SignHealth June 2022 as their Head of Communications was promoted to Associate Director of Engagement in September 2025. A dynamic and people-focused leader with over 15 years’ engagement and communication experience. She leads the communications and policy teams and is responsible for engaging with stakeholders. Philippa is deaf BSL user and passionate about ending inequalities that all deaf people face.  

Philippa Wynne | LinkedIn 

Associate Director of Engagement

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