If your life is at risk right now

If you or anyone else is in immediate danger or harm, then please call the police or ambulance service on 999 or BSL 999. 

Do you need medical or mental health help now? 

If so, then it is important that you contact the right person – your GP is the best choice. They will help you to get specialist help. If your GP surgery is closed, their answer phone will direct you to the right place. 

Call NHS 111 or BSL 111 if you need medical help or advice that is not life-threatening. 

111 can support anyone who is feeling unsafe, distressed or worried about their mental health. They can also give information and advice about what to do if you’re worried about someone else.

If you would rather get help online, you can use 111 online.

Opening times: 24/7

Childline

If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

Interpreters available Monday – Friday, 8am – 8pm and on Saturdays, 8am – 1pm

Papyrus 

Support for young people under the age of 35 who are feeling suicidal, or are considering doing something that is risky to their life. They also help people who have lost someone to suicide or are worried about someone. Their contact details (including a text number and BSL) are on their website.

Interpreters available everyday between 8am-8pm

The National Domestic Abuse Helpline

The helpline is available to women for free, confidential support about domestic abuse from a Helpline Adviser via a qualified BSL interpreter on a video call.  

Interpreters available from 10am-6pm Monday-Friday.

Shout

If no-one is available when you need help, you can contact  Shout  by texting DEAF to 85258  for round-the-clock support.