Role: Domestic Abuse Navigator
Salary: £18,375.73 (£30,904.64 full time equivalent)
Location: Flexible/work from home with occasional travel (Kent)
Hours: 22 hours per week
Contract: Fixed term until 31 March 2026
Report to: Domestic Abuse Team Leader
Closing date: 4 April 2025
Interview date: 18 April 2025
At SignHealth, we’re not just hiring—we’re breaking down barriers and transforming lives. As a deaf-led charity, we’re committed to ending health inequalities and creating a workplace where everyone belongs.
The role
Deaf people are at risk of domestic abuse and sexual violence. They will experience considerable barriers when they wish to disclose to mainstream services for support/advice.
Deaf people want to access information in their first language, BSL or their preferred communication needs at the first point of contact. Deaf people may have an accurate understanding of domestic abuse or sexual violence.
The Domestic Abuse Navigator will make sure the deaf community can access information in BSL, and make sure they have awareness, information and options on their rights and how to stay safe.
SignHealth want to ensure all deaf people can access the Domestic Abuse Service for advice and support.
We want Domestic Abuse Navigator to be the expert in providing advice/support to professionals. We know what it is like to be culturally deaf and the impact domestic abuse on deaf people, victims/survivors, families and their children. We want the professionals to be aware of our barriers to the system.
The scope of the Domestic Abuse Navigator will be working with the deaf community involving online and in person.
This role will be focusing on Kent.
Key responsibilities
With the Deaf Community and mainstream professionals
You will research the gaps in knowledge regarding domestic abuse and sexual violence in the deaf community.
You will plan, design and deliver a community engagement programme of activities in Kent for the deaf community. We will expect to see you being creative and thinking outside the box! This will be face to face or online workshops, webinars, and social media.
You will be the first point of contact when you are delivering workshops so you will need to be aware of any potential disclosures. You will need to listen to victims/survivors, provide advice and support to stay safe. We will expect you to be aware of your own duty of dare, making sure the safety of the deaf community is prioritised and ensuring referrals are being made to local safeguarding teams or other appropriate services like our Domestic Abuse Service.
You will build and develop networking relationships with stakeholders, such as Deaf clubs, Deaf organisations, statutory providers and local domestic abuse services.
You will plan, design and deliver information awareness raising sessions with professionals. This can be done via workshops, trainings or presentations to promote our service and to increase referrals.
With deaf victims/survivors
We know that after leaving a difficult situation, deaf victims/survivors will need lots of support with recovery in a safe space, so they will need assertive outreach support, a trauma-informed approach, flexible 1-1 support and group support.
The role of Domestic Abuse Navigator will support with ongoing emotional support for deaf victims/survivors who are in a refuge, or temporary accommodation or need some support with families, and signposting to appropriate organisations.
The Domestic Abuse Navigator will take in turns to monitor our adviceline for any new referrals, screening if they need low level support or need information, or need immediate support, they will hand over to the Deaf IDSVA team.
The Domestic Abuse Navigator will provide Freedom Programme course for deaf victims/survivors in either 1-1 or group. Set up a support group too.
Other duties
Like all the jobs, we will expect you to do some administrative duties in line with the SignHealth’s policies and procedures.
You will be able to work independently and as an effective team player.
You will be proactive in managing your own diary and organising your own communication support to assist you with your workload.
This work will be both face to face and remote. SignHealth will cover your travel expenses as you will be working from your home.
You will attend monthly team meetings and work supervisions, including clinical supervision for the emotional aspects of the case work.
Attend training as required.
Follow SignHealth’s policies and procedures especially safeguarding.
Follow GDPR with confidentiality and information sharing.
Be willing to be involved in other projects and undertake any other duties that are appropriate to the role.
Be involved in evaluating the service by reaching targets and outcomes in line with funding requirements. Provide case studies.
About you
- BSL as first language or minimum BSL level 3
- Excellent communication and networking skills
- Experience of working with deaf people of different ages
- Experience of organising and delivering workshops
- Good knowledge of domestic abuse and sexual violence
Why Join Us
At SignHealth, you will be part of a passionate and dedicated team, making a real difference to the lives of deaf people. We offer a supportive, inclusive work environment and opportunities for professional growth.
For more information, please check the job description below:
Come and make a difference in our deaf led, BSL proud organisation
A high proportion of your work will be performed from home. Our team is spread out across the UK, so we welcome your application – wherever you are based. You will have to attend meetings and events outside of your home as needed.
Whilst our team is remote, we find ways to connect and collaborate through virtual meetings and co-working. You can expect regular check-in meetings with colleagues, and lots of opportunities to connect with colleagues through your day-to-day work.
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days of annual Leave, pro rata for part time staff
- 2 wellbeing days per year, pro rata for part time staff
- 5 days per year of paid study leave
- Free of charge DBS certificate
- Sick pay policy
- A generous defined contribution pension scheme after successfully passing probation
- Death in service benefit
- Eye Care Vouchers
- Expenses policy which allows payments for items when working away from home
- Fully funded BSL training
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
Let’s get you onboard to start your SignHealth Journey!
If this sounds like a position you would be interested in, we would love to hear from you!
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
To apply, please send an CV and a covering letter detailing why you are the best person for this role and how you meet the personal specification. Applications to: dateamleaders@signhealth.org.uk
Offers of work are subject to: Enhanced DBS checks, Right to work checks, Satisfactory references and Medical Health clearance.
