Service Manager - Samantha's Story
I always look forward to coming to work knowing that as a team we are contributing in supporting resident’s wellbeing.
Our outreach workers are Deaf, or hearing people fluent in BSL, and we develop a personalised plan with each client.
We offer a wide variety of support, including:
For example, if you need help with your grocery shopping, we can support you in deciding what you want to buy and how to plan a week of meals. We offer support in planning a trip to the shops, and tips for getting the shopping done. It means our clients gain confidence to do things by themselves.
We support Deaf adults, specialising in those with mental health challenges, who needs support in their daily life and independence. All of our clients are referred to us by social services.
All of our outreach workers are Deaf or fluent in BSL, and have experience working with Deaf people who have mental health challenges. This means we can get to know clients better and identify what support is needed.